Updated: Jan 2025
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“Welcome to :organization Automated Phone Payment System. As options may have changed, please listen carefully to the prompts. This call is recorded and may be monitored. This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.”
“To continue in English, press 1 or just wait on the line. Para español, presione 2.”
"Please enter your :organization file number followed by the pound key. Ignore any special characters, such as dashes or spaces."
"You have entered :account as your :organization file number. Press 1 to add more characters or press 2 if the information you have entered is complete."
"Verifying the specified :organization file number: :account."
New Alphanumeric Prompt (only works when Account Verification is enabled):